About

We help independent retailers thrive

Independent retail is exciting but it can also be exhausting.

One day you’re helping a customer find the perfect product. The next you’re juggling stock accuracy, Ecommerce orders, supplier updates, reporting, margins and a dozen disconnected systems that were never designed to work together.

That’s the hole we kept seeing. That’s the reason Citrus-Lime exists.

Want to join the Citrus-Lime team?

Careers

The challenges retailers were facing

Back in 2014, we noticed a pattern in independent retail: great shops were being forced to compete with bigger players using tools that were clunky, separate and hard to trust day-to-day. The result was too much time spent fixing problems and not enough time serving customers.

Building a better way

Citrus-Lime actually started as a tech company in 1999. But after spotting that gap in Point of Sale for independents, we began building a complete retail platform designed around real shop-floor life.

Our founder, Neil McQuillan, combined a love of the outdoors with a background in software to create a system that tackles the everyday issues independent retailers face across cycle, outdoor, equestrian and running.

That became Cloud POS.

Helping independents thrive

We believe shopping with local independents is something worth protecting and building on. So our mission is simple: help independent retailers create sustainable businesses.

Not just “get by”, but compete confidently with the big retailers, with the tools and know-how to run a healthier, more profitable operation.

Life when you have the right systems in place

When you have one system working in tandem, everything changes.

Instead of fighting fires, you can:

Spend more time with customers
Get clearer on stock and margins
Run smarter promotions without panic discounting
Build loyalty through better service and smoother experiences

The goal is not “more software”. The goal is a shop that feels calmer, runs tighter and grows sustainably.

Where we are now

Today, Citrus-Lime is a leading supplier of cloud-based Point of Sale systems in the UK, with Cloud POS launching in America in 2022 and quickly being adopted by USA cycle retailers.

We find the same need shows up everywhere, supporting retailers across Europe and Australia. Wherever we work, retailers want the same thing, a system they can trust and reliable support that understands how their business really runs.

Meet the team

Behind the platform is a team of people who care about independent retail and show up every day to help customers get the most from Cloud POS.