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Network Support
Services
Citrus-Lime Limited can provide support for all IT-related
issues from desktop applications, to enterprise-grade
mail servers. We support most major computer platforms
and systems. The aim of our support services is to ensure
your company:
• Can deal with system failures quickly and efficiently,
without unnecessary disruption;
• Has skilled advice on the direction to take
when performing IT upgrades and purchases. Thus ensuring
your business gains the maximum competitive advantage
from I.T. expenditure, whilst keeping costs to a minimum;
• Has support for applications and computer hardware
running within the business;
• Avoids costly mistakes made while dealing with
IT equipment and software.
Citrus-Lime offers a comprehensive range of cost effective
support packages to suit most needs and budgets with
guaranteed response times and professional telephone
support.
Our services offer you peace of mind, knowing that if
or when anything goes wrong with your systems they will
be up and running again quickly, and with minimum disruption.
Why not join the wide band of businesses who are already
enjoying the benefits of a support agreement with Citrus-Lime.
If you are having problems with your current
support provider or are considering taking out a support
contract for the first time then why not arrange a call-back
from our business consultant, we are confident in our
ability to offer competitive services which are tailored
to your needs and budget.
Latest Product News from IBM: "It
can even order itself..."
IBM's quirky series of TV ads have raised a few smiles
amongst our client base, but what do these technologies
mean for our clients. Many of you will have seen the self
managing X.Series server which can manage, heal and optimise
itself. The quip at the end of the advert is that it can
even "order itself", which is seen as a joke
in the advert, but it's not far from the truth.
Citrus-Lime's recent IBM server installs make heavy use
of this technology which is featured throughout the IBM
server range. If a server is reaching hard disk capacity
or running out of memory the server will alert our helpdesk
so we can resolve the problem before your organisation
suffers unplanned downtime or a loss of productivity.
When a component fails the server will order replacement
parts via our helpdesk and parts will be replaced without
any unplanned disruption to your company.
This new technology can also be applied to most existing
IBM servers, those on a proactive support plan will see
our engineers deploying these systems across your servers
over the next few months. IBM is currently making no charge
to license this software.
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