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Retail Advice

A solution to stay ahead of the changes in retail

Jane Kinsley | April 2024

Today’s retail environment can be difficult. Managing stock levels, maintaining your website, fostering repeat business; the list is endless.

Retail Advice

A clever way to collect more online sales

Jane Kinsley | April 2024

Ecommerce revenue in the UK is estimated to reach £86 Billion in 2024. If you want to take advantage of the opportunity, you need to make sure your customers have a great online experience.

Lady checking her phone for her reward points in a store
Retail Advice

Loyalty builds your brand. Brand loyalty builds your customer base

Jane Kinsley | March 2024

Who doesn’t love having a solid tribe of loyal customers? Granted, it’s always great to pick up new customers, but having repeat buyers is where the real magic happens. Like a steady drumbeat, repeat customers keep business ticking over.

Retail Advice

Websites with detailed product info generate more online sales  

Jane Kinsley | February 2024

Shopping online has totally changed the game for retailers. Your website is the virtual front door to your store. Having a slick site isn’t just about looking good, it’s about giving your customers all the details they need to hit the “buy” button.

Owner of an outdoor shop
Retail Advice

Start 2024 with an End-to-End in mind

Jane Kinsley | January 2024

As an independent retailer, you’ll juggle lots of jobs every day. Stock control, website management, customer retention, special orders; it’s a lot to keep on top of.

Retail Advice

Boost online sales with Click & Collect

Jane Kinsley | November 2023

The key to a great online shopping experience is to make it as easy as possible for customers to buy from your website. Customers want to find what they’re looking for quickly and complete the transaction with as little hassle as possible.

Retail Advice

Reduce one-time only customers with loyalty

Jane Kinsley | October 2023

While the pursuit of new customers is undeniably vital to growing your business, cultivating a loyal customer base creates longevity. This is because the cost of acquiring new customers is always far higher than serving people who’ve bought from you in the past and who continue to buy from you. Ideally, what you want is as few one-time only customers as possible.

Bike shop owner stood in his store by a laptop
Retail Advice

Enhanced product info on your website drives sales

Jane Kinsley | September 2023

With most shopping starting online, websites have become a crucial sales channel for retailers. A good website makes an indispensable revenue stream. But when the information on a website is patchy, it can be difficult for customers to buy from you.

Retail Advice

Making retail easier to manage

Jane Kinsley | August 2023

As an independent retailer you’ve a lot on your plate. Each day you have to manage stock levels, update your website, encourage repeat custom and a whole load of other stuff. If that isn’t enough to deal with, juggling several systems to manage everything can be overwhelming.

Man with shopping leaving a sports store
Retail Advice

Boost online sales with the power of Click & Collect

Jane Kinsley | July 2023

When people visit your website, they expect to be able to get hold of items they buy without any fuss. But before they can do that, they need to know if an item is actually in stock.

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