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It's the beginning of a new year and a new decade.

Social media feeds are full of reflections on the last ten years and plans for the year ahead. Even if you're not going to share it with the world, it's a good time to take stock (if you'll pardon the pun) and to set out what you want to achieve in the year ahead.

Having clear and defined objectives and a plan to get there is an essential guide towards success, whatever that might look like for you.

We're lucky to work with independent retailers of all shapes and sizes, so we're working to support a huge range of business goals.

Having said that, the plans to achieve those varied goals are actually more similar than you might think. Whatever the end ambition might be, most targets require a business that is:

1. Running Efficiently
2. Profitable
3. Growing
(or at least reaching new customers)

Problems with efficiency can cost businesses a huge amount of time and money. You and your staff can lose valuable time trying to fix yet another problem, and regular tasks taking far too long is a drain on resources and productivity.

This can have a negative impact on profitability, especially if you're paying too much for a system that doesn't work for you. It can feel a bit like throwing cash into a bottomless pit but only getting problems and frustration in return.

It's an important issue to get sorted, as it can free up your time to focus on other areas, like growth and profitability.

If you're looking to save time and money, increase your efficiency and bump up productivity then it's well worth looking at your options, especially now.

It's a great time of year to make a change and get things working for you.

Related to this article ...

Cate B, Nov 2019. Get more out of Ecommerce

Cate B, Oct 2019. Mobile Friendly Ecommerce

Cate B, July 2019. Boost Click & Collect Sales

Cate B, Apr 2019. Simple Ecommerce Checklist for Independent Retailers

Grant H, Sept 2018. The Modern Day Customer Journey

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