Products & Services About us Book a demo Demo  

We've been talking about Click & Collect a lot and for a very good reason.

According to independent research, Click & Collect is now more than two-thirds of UK consumers' favourite alternative to delivery.

Offering one of the most comprehensive, fully-integrated Click & Collect platforms available, Citrus-Lime is primed to ensure you stay competitive and rank highly with your customers for overall satisfaction.

"Click & Collect in-store again topped the list of alternatives to home delivery, and proved most popular with UK Consumers (68%)..."

"State of Ecommerce Delivery - Consumer Research Report"

Published by leading provider of delivery management technology, MetaPack (2016).

"Click and Collect is now the third most popular digital service in the UK. Shoppers are embracing the flexibility the service offers and retailers are keen to simplify a customer's purchasing journey."

"With Click and Collect services expanding, deliveries direct to a consumer's address are set to decrease from 72.3% to just over 64% of total physical deliveries by 2018, whilst Click and Collect volumes are anticipated to rise from 26.1% to just under 35%."

"Click & collect or Get Left Behind"

Published by Digital Marketing Magazine (August 2016)

"Rather than a threat to the high-street, online commerce should instead be viewed as fuelling its renaissance. This is particularly true for Click & Collect."

"Browsing and paying online then collecting in store is not only convenient for the consumer, it's giving retailers two bites of the cherry as impulse buying in store is highly likely when a consumer arrives to collect their goods."

Phillip Smith. UK Country Manager at Trusted Shops

"Retailers wishing to remain competitive need to keep customer focused and embrace the opportunities Click and Collect services can bring."

"Click & collect or Get Left Behind".

Published by Digital Marketing Magazine (August 2016)

5 Simple Steps to Success

Reduce the chances of that (privately crushing) moment when a customer walks into your shop sporting a new jacket you know they could have, but didn't, buy from you ...

  1. Invest in Citrus-Lime Ecommerce with Click & Collect.
  2. Commit to getting all of your inventory set-up online.
  3. Get Connor cracking with a Managed Google Shopping Campaign.
  4. Collect as many email addresses as you can (eReceipts are brilliant for this).
  5. Use the Citrus-Lime Design Team to drive a regular Email Marketing Campaign.

Related to this article ...

James, July '17. Click & Collect is the (very near) future of retail.

James, June '17. HBR Study of 46,000 consumers proves omnichannel effective.

Content & Design © Citrus-Lime Ltd

Let's stay in touch.

If you're not quite ready to request a free demonstration or you want to stay up to date on our latest and greatest products and services, then sign-up below and you'll receive occasional emails with what we're working.

Don't ask me again today, please.

Sign-up is completely secure & confidential