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Challenge

Leisure Lakes Bikes are a proud family run business, established in 1981. With 10 UK stores, they are a large independent cycle business, who have won a number of awards for their services.

Leisure Lakes Bikes approached Citrus-Lime to outfit their stores with a POS & Inventory management system which would integrate with a high-traffic Ecommerce website.

Solution

In Store

With a POS system installed at each of their 10 stores and a centralised HQ install to manage data centrally, Leisure Lakes Bikes' in-store draws together individual store data to display it online for Click & Collect purposes.

Online

Leisure Lakes' online visitors expect a sleek and efficient experience from the website. With a feature-rich ecommerce offering, which suits the requirements of the customer service team, the website boasts high-resolution lifestyle photography which scales on a per device basis and makes extended use of our proprietary search and navigation system, Find & Filter.

Results

Working alongside the Leisure Lakes Bikes team, we've seen considerable growth in a number of areas. The Ecommerce solution allows the Leisure Lakes Bikes' team to make efficiencies where it matters, meaning more time spent dealing with customer queries and less time spent populating products and managing website data.

 

Customers thoughts ...

I'm really happy with everything you have put together and we are really excited here to get the new site built and up as it looks better than anything we imagined.

Beth, Marketing, E-Commerce & Social Media Manager. Leisure Lakes Bikes.