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Challenge

Established in 2006, Working Class Heroes has grown rapidly from a local fashion retailer, bringing their select product ranges to a wider online market with the help of Citrus-Lime's integrated in store and online retail solutions.

Establish an integrated in store and online platform designed to sell with the added focus on driving customers in store through Click and Collect; Design an integrated Ecommerce site and develop the Working Class Heroes branding; Integrate with both eBay and Amazon store for the most efficient product listing and order handling possible; Put together a sustainable business model than is scalable and will help develop a growing retail enterprise.

Solution

In Store

POS provides the solid foundation for all our in store solutions. The software handles a range of core functionality from point-of-sale through to stock management and our fantastic new Cloud Reporting Tool.

Online

On the Ecommerce side Workingclassheroes.co.uk is a great example of striking the balance between sleek, user-friendly, design and feature rich functionality. Utilising a large amount of Citrus-Lime's core features and Pro Tools totally focused on driving sales and turnover.

Results

Working Class Heroes is a perfect example of Citrus-Lime's 'Fresh Retail Solutions' solution used to great effect; proving that smaller, independent, retailers can build a retail system that will grow as they do. We've provided a tailored solution to their specific needs, providing a competitive advantage that can make all the difference as they move into more areas of retail.

 

Customers thoughts ...

With Customer Rewards we can look after our loyal customers, encouraging them to return time after time

Tom, Owner. Working Class Heroes.

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