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About Us

Our mission is to empower Citrus-Lime customers to overcome the big
challenges through the use of our End-to-End platform.

Meet the Team Careers Watch the video

We're fully committed to helping our retail customers succeed

Being interested in the same things as our customers is key to the work ethic of Citrus-Lime, it gives us that added incentive and knowledge of the industries we work in. Having an interest in the outdoors makes it easy to be passionate about our day job.

We offer a cutting edge Retail System, as well as the expertise and knowledge to drive all our customers forward to develop and grow their businesses.

Since '99

Citrus-Lime, founded in 1999, started out as a pure tech company. Over the years we've developed and tailored our techy skills to meet the needs of the independent retailer within the industries we love. Now the technology is simply a tool within the solutions we provide. Citrus-Lime are a team of talented individuals that have the knowledge of industry specific retail. We train and transfer our knowledge to customers enabling them to optimise our systems, not just use them.

"Creating sustainable independents is our mission. We train and transfer our knowledge to customers enabling them to optimise our systems, not just use them" Neil McQuillan, CEO.

We personally value the independent

A passion for cycling, outdoors and the independent retailer have been the drivers in our solutions. Creating sustainable independents is our mission, we feel the experience of shopping at your local independent is something to protect and build upon. We aim to provide the tools and the "know how" that enables independents to take on the big boys of retail.

"Passion for sustaining the independent retailer. Deliver retail solutions via first rate communication. Work with retailers as a partnership. Innovative and forward-thinking systems and design. Success and profitability of our customers is our focus and measure of our success." Neil McQuillan, CEO.

Whole Team Commitment

Our values echo through all the team at Citrus-Lime. Every member is committed to providing the best service and communication we rate so highly. We want every experience with Citrus-Lime to be a great one.

Neil McQuillan, CEO

I'm passionate about small business, have a love of creating software and I'm addicted to the outdoors, particularly the English Lake District. I've decided to devote my career to helping independent outdoor and cycle retailers.

We can see with the rise of Click & Collect and ecommerce that retailers need systems which allow them to compete with the larger retailers; we can build and develop systems which allow our customers to beat the larger guys.

More importantly, we've years of experience and over thirty-five staff who can show independents how to make their businesses profitable so they can pay their staff properly, invest in the business and be financially rewarded for the wonderful passion (the outdoors) which they've also devoted their careers to. We can help with the financial side of range planning, clearance and ensuring the business operates at a profit. We have the people and technology to help with this.

I'd like to make some money along the way so we can pay our hard-working staff well and the sector retains people with the key commercial skills the sector needs.

Meet the team

Neil McQuillan CEO | Chief Software Architect

James Steel Director | Head of Business Development

Kevin Bigland Director | Ecommerce Developer

Neil Wright Director | Head of Operations

Grant Hadwin Head of Sales & Supplier Partnerships

Steph Watson Ecommerce Designer

Suzy Weightman Cloud POS Development Team Leader

Jenna Lees Support Team Leader

Lewis Sherratt Senior Account Manager

Connor McPherson Digital Marketing Services Team

Steven Robinson Systems Engineer

Patrick Adamson SIM Data Specialist

Steve Bettinson Knowledgebase Manager

Ben Kippax Ecommerce Developer

Ben Allen Ecommerce Designer

Samantha Rhodes Human Resources & Office Manager

Marc Theunissen Sales Consultant

Cate Barnes Marketing Manager

Rebecca Clarke Quality Assurance Analyst

Nicola Wright Credit Control & Accounts Team

Dan Donnan Software Developer

Pete Jennens SIM Data Administrator

Roxie Thomas Helpdesk Team Member

Bethany Graham-Kevan Account Manager

Stacey Hall Software Developer

Debbie Cameron Helpdesk Team Member

Adam Steel SIM Data Administrator

Matt Geldart Software Developer

Mia Cargan Administration

Emma Bonney Helpdesk Team Member

Julien Littler E-commerce Designer

Andrew Hart Sales Consultant

Jared Jones SIM Data Administrator

Jason Donnelly Digital Marketing Services Team

Jane Kinsley Marketing Manager

Joanna Talbot Helpdesk Team Member

Tina Brown Onboarding Team Member

Leanne Rutherford Account Manager

Lynden Park Software Developer

Damon Sharp Onboarding Team Member

Dean Nickson Onboarding Team Leader

Euan Forsyth Account Manager

Sebastian Chromiak Marketing Services Team

Want to see yourself here?

Head over to our Careers page
Let's talk!

01229 588 628

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