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Cloud POS

Cloud POS delivers powerful stock management across multiple channels and locations.
It's designed to streamline retail processes, improving efficiency and leaving you with more time to focus on what's important.

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Smart inventory management

Cloud POS creates complete transparency of stock location and availability status within your business. Get total control with advanced purchase ordering, so you can be sure you've got the stock you need.

Cloud POS makes light work of managing customer special orders. It's easy to track these from placement, through purchase orders and goods-in, to collection. You can provide that premium customer experience with text message and email updates too.

Spend less time on product admin

The efficiency gains found through SIM extend to the creation of items in Cloud POS, the raising and placing of purchase orders and the management of customer special orders (like backorders and workshop jobs).

SIM ensures that item data is accurate and up-to-date on an ongoing basis, which speeds up all of the processes that require use of supplier information, saving both time and money every day.

Engage your customers and inspire loyalty

With Citrus-Lime's Customer Rewards, which works both in-store and online, Retailers can deliver a meaningful system of incentives for their customers to come back and purchase time and time again.

Customer Rewards increases the overall level of profit per order by protecting the current retail value of branded items (an approach favoured by the Brands) and, instead, offering the promise of savings on all future purchases.

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Drive your business forward

Cloud Reports provides meaningful insight into your business, whether you need a quick overview or in-depth analysis. Discover key areas of the business, such as identifying your most profitable channel, department or brand and use that information to make more informed decisions.

Better Customer Service

The Workshop Module is fantastic if you provide any kind of labour service to your customers, such as equipment servicing or fittings by appointment. It's a calendar for managing jobs, appointments and staff efficiently, that's fully-integrated into your point of sale and stock control. The built-in communication module means you can keep your customers up-to-date with emails and text messages.

Cutting Edge Retail Software

Made for the modern retailer - we stay in tune with emerging technologies and regularly analyse platform data to stay ahead of retail trends. We use this information as well as customer feedback to continually develop our products. Free, regular updates mean you've always got the latest technology serving your business.

First-class UK-based support

Our dedicated team have a lot of retail experience, delivering a high level of support, with our comprehensive How-To Knowledge Base, Training Videos, UK-Based Phone Support and Live Chat. We're committed to helping our customers succeed.

Cloud POS Key Features

  • Unlimited Items
  • Unlimited Users
  • Unlimited Customer Records
  • Supplier Product Import
  • Supplier Cost Price and MSRP Updates
  • Electronic Purchase Orders
  • Supplier Stock Enquiry
  • Cloud-Based - Accessible Anywhere
  • Offline Mode
  • Workshop Module
  • Real-time stock visbility
  • Real-time stock availability status
  • Multi Store Ready
  • Multisite Stock Transfers
  • Advanced Purchase Ordering
  • Accurate Cost Reporting
  • Multiple Price Bands
  • Quick Item Look Up
  • Task Pad
  • Serialised and Licensed Item Handling
  • Offline Inventory for Damaged, Warranty, Demo Stock Etc.
  • Stock Take Functionality (including Free App)
  • CSV Product Import
  • Quick Products Update Wizards
  • Order Pick List Functionality
  • Customer Rewards
  • Customer Sales Recording
  • Customer Communication Email and SMS
  • Customer Order Management
  • Customer Credit Accounts
  • Seasonal Buying Planner
  • Financial Report
  • Retail Performance Report
  • Inventory Report
  • Customer and Staff Performance Report
  • Export Reports to Excel


  • The system is so robust... we're going to smash targets and we're processing record numbers of orders and yet the people in the warehouse are calmly going about their day wondering when they're going to be rushed off their feet. Paul Trepte, Trekitt Managing Director. Dec 2019
  • Every time I've had to contact the support team everyone has been really helpful. Queries that couldn't be answered over chat were dealt with quickly. Steve Tomalin, Pedal Heaven Ecommerce Manager. May 2020
  • The latest developments to Cloud POS have been transformative for our efficiency in Customer Service. Paul Trepte, Trekitt Managing Director. Sept 2019
  • Ordering is so much easier. It takes me like an hour on a Saturday afternoon and that's all my weekly ordering done. And I'm able to order what is selling, and make sure I've got full stock of everything we need to cover us for workshop jobs. Dan Stringer, Ride Bikes Owner. Nov 2018

Comparison Table

Main Features Citrus-Lime Shopify POS Vend Lightspeed ePOS Now
Complete inventory system
Item import tool
Web listing import tool
Custom reorder points
Purchase order management
Complete multi store management
Automatic web product activation
Special orders and layaways
Customer relationship management
Built-in Loyalty Programme
Dynamic supplier integration
Complete built-in interactive reporting
Cloud-based across all devices
Zero upfront cost
Track service and work orders
Extensive network of integrations
1:1 onboarding and comprehensive support
Fixed, predicatable costs
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