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Cost efficient, intelligent, simple to use tools

Get started with Cloud POS from just per month

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Get started with from just per month

A comprehensive EPOS system, Cloud POS helps you to stay in control of your stock positions and remain close to your suppliers.

As your business grows, you can add our other Retail Solutions to your Cloud POS so your system evolves with you. With the platform being cloud based, it doesn't matter where you are; as long as you have an internet connection you can keep an eye on your business. Cloud POS is continuously updated, so you'll always have the latest, most advanced version without having to pay to upgrade. That way, you can keep moving forward.

Added value

When you sign up for Cloud POS, we don't just give you the software. With each Cloud POS you'll get:

  • Free hardware, no set-up fees*
  • Complimentary lifetime support and training
  • Guided configuration and roll-out
  • Cloud Reports business intelligence to keep you informed

So, what are you waiting for? After all, the secret to getting ahead is getting started.

*dependent on the length of contract taken

Add integrated Ecommerce for a truly multi-channel offer

  • Take advantage of online shopping with a bespoke ecommerce site
  • Automatically activate fully optimised product pages on your website with AutoSIM
  • Include Click & Collect for customer convenience and to encourage footfall to your store
  • Add a courier integration for the simplicity of delivery
  • Select a range of payment options to make it easy for customers to shop with you


Is a Fixed Price model right for me?

Citrus-Lime provides a fixed price model to deliver our End-to-End Cloud Retail Solution. We believe this is the best solution for you as it provides continuity and gives you peace of mind that your monthly bills aren't going to rise for a set period of time.

There are alternative platforms that offer lower monthly fees and coupled with a Per Transaction Fee, typically 2% of revenue. The problem with these, however, is that when you begin to make a success of your business, the cost of ownership rise alongside it.

For example, if your basic platform is costing you 150 per month to support and you are achieving sales of just 10,000 per month, then the Citrus-Lime Fixed Price and Variable Cost model of an alternative platform is essentially equal (150 + 2% of 10k @ 200 = 350).

As you continue to grow, however, the cost of owning Citrus-Lime's End-to-End Cloud Retail Solution remains fixed, helping you to stay in control of costs.

With the Variable Cost model of alternative providers, charges continue to rise in tandem with your sales revenue.

For example, using the same formula, a modest ambition of achieving 42,000 in monthly sales revenues, would result in a monthly support fee of 990 (almost 12,000 a year). with an alternative provider's Variable Cost model.

No matter where your ambition takes you, the fixed cost of your Citrus-Lime Solution remains predictable and low.

Are there alternative ways to pay for my Solution?

Yes, we're flexible in this regard. That said, given the typical business plan for a retailer is about five years, it's unsual to choose a system you don't plan on committing to for at least the same amount of time.

Typically, Citrus-Lime customers will sign-up on a 36 month agreement. This is the most cost-effective way to take ownership of the End-to-End solution as it means there are no up-front hardware, software or training costs to budget for.

We do provide options for a 12-month contract and a 30-Day Rolling agreement. Depending on your requirements, this will mean that some or all of the hardware, software and training costs will need to be paid up-front.

Are there other costs I should be aware of?

There are always costs for doing business, especially with ecommerce sites but this is common to all Retailers, not just Citrus-Lime customers. Fortunately, these costs are predictable and the benefits always outweigh the negatives.

Depending on your business, you may need to consider additional costs such as:

  • Merchant services (variable based on your chosen provider)
  • In-store card processing and hardware rental (eg. Payment Sense - £25/mth + variable transaction fees)
  • Online payment processing
  • Alternative payment methods (like citruspay, Apple Pay, Klarna or V12 Finance - variable)
  • Channel fees (such as Google Shopping, Amazon or eBay - variable)
  • Postcode look-ups (optional, usage dependent)
  • Courier-specific labels (optional, usage dependent)
  • Customer Rewards active accounts
If I choose to go ahead, what happens next?

Citrus-Lime is sensitive to the anxieties new customers can feel when undertaking change. If you are ready to speak with a member of the Project Team, the next thing to do is get in touch. You can call us anytime Monday to Friday (08.30 to 17.30) to begin exploring your options. Alternatively, you can complete our Enquiry Form.

Once we have spent the time understanding your objectives, proposed the right solution for you and the paperwork is out of the way, you will be introduced to our expert Delivery Team. Our experienced team of specialists will work with you to produce a schedule of delivery, help you to understand your responsibilities and arrange appropriate training for you and your colleagues.

What happens once I go live with my Solution?

Support is always on hand at Citrus-Lime. Once you're up and running, we don't abandon you - the Support Team is available to answer any questions you may have. There's also a ‘live chat' facility that's built in to Cloud POS, which many of our customers prefer to use.

In addition, we have the 'How-To knowledgebase' on the customer support page of the Citrus-Lime website. This has lots of articles designed to help you resolve any issues you might encounter. Alternatively, the Citrus-Lime YouTube channel contains a wide variety of short, snappy videos showing you how to do tasks on the back office system, so that you can keep moving forward.

Whether you're planning to take on the world or just looking to build a sustainable business, the Citrus-Lime Success Team will help guide you on your journey. Between them, the Success Team has years of real-world experience in specialist retail and is overseen by a Citrus-Lime Director with over 20 years of experience in Business Development.

If I need to leave, will Citrus-Lime help me?

Although customers rarely choose to leave us, it has happened. Changes in direction of your business may mean you need to make adjustments to the software that supports your new objectives. If that does happen, we'll be sad to lose you, but we will assist you in any way we can to help you make the transition as painless as possible.

Simple tools that provide clear strategies

Stay open for business 24/7 with Ecommerce

Sell your products round the clock

Shopping starts on line now. Ecommerce not only makes sure customers can view and buy your products; it also provides an easy way for people to browse your store at a time that's convenient for them. Your stock is available all day (and night), every day, 365 days a year, giving you a truly multi-channel offer.

Work faster and smarter with AutoSIM and Supplier Integration

Save time and stay up to date with supplier stock levels

Streamline your ecommerce offer. AutoSIM saves you huge amounts of time by automatically updating your product pages as soon as you book stock in to Cloud POS. It's fast, accurate and enables you to sell a full margin for longer.

Citrus-Lime's Supplier Integration Module (SIM) enables you to import live supplier item descriptions straight in to your Cloud POS at the push of a button. This makes the task of listing products simpler and quicker.

Drive online sales with Click & Collect

Customer convenience in a click

Make the online shopping experience easy with Click & Collect. Offer customers a simple and convenient way to pick up their items and drive footfall to your store.
Generate more revenue with online advertising

Stand out from the crowd with a focussed campaign that delivers results

Increase revenue with a targeted online advertising campaign that delivers solid results. Our digital marketing services team are experts in creating successful digital campaigns that drive sales through your website.

Cost effective customer loyalty

Have customers stay loyal to you and keep buying from you

A powerful alternative to discounting. Customer Rewards lowers the cost of customer acquisition, making transactions more profitable, by incentivising shoppers to repeat purchase with you.

From Beginning to End-to-End in record time

See how our managed web listing service, AutoSIM, can dramatically reduce your project setup time.

Hardware Ships

Cloud POS Training

Ecommerce Build

Ecommerce Training

Day 1

Sign-up with Citrus-Lime

Day 14

Cloud POS Launch

Day 30

Typical Ecommerce Launch
with Cloud POS and AutoSIM

Day 90

Typical Ecommerce Launch
without AutoSIM

Optional Specialist Add-ons

Why not customise your package with any of the following?

All prices on this website are subject to change without notice.

Comparison Table

Main Features Cloud POS Shopify POS Vend Lightspeed ePOS Now
Complete inventory system
Zero upfront cost
Dynamic supplier integration
Automatic web product activation
Web listing import tool
Item import tool
Custom reorder points
Purchase order management
Complete multi store management
Special orders and layaways
Customer relationship management
Built-in Loyalty Programme
Complete built-in interactive reporting
Cloud-based across all devices
Track service and work orders
Extensive network of integrations
1:1 onboarding and comprehensive support
Fixed, predicatable costs
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