How-To Knowledgebase
Your first port of call, the Citrus-Lime How-To Knowledgebase contains hundreds of articles written by our experts, to help you navigate your way around your Citrus-Lime system.
Explore the How-To Knowledgebase
Live Chat
Live Chat is a quick and easy way to get in touch with the team. All advisors are available to chat online immediately, from Monday to Friday, 08:30 to 17:30 and Saturday 09:00 to 17:00.
Simply click on the icon located in the bottom right corner of this page. It can also be accessed via our knowledgebase.
Citrus-Lime Support Portal
If you have a problem that you would like us to look into for you, you can raise case using the Citrus-Lime Support Portal. There are many advantages which recommend the Support Portal:
- Your case will be assessed by the Helpdesk Administrator within 24 hours of submission
- You are notified by email when the case has been assessed, confirming who will be looking at your case and when
- You will receive email notifications every time your case is updated with anew note
- You can login and update the case at any time
- You have access to view all of your historic cases
If you would like to be set up as a user you can send a request via Live Chat, or call us on 01229 588 628
Use the Support Portal