How-To Knowledgebase
Your first port of call, the Citrus-Lime How-To Knowledgebase contains hundreds of articles written by our experts, to help you navigate your way around your Citrus-Lime system.
Explore the How-To Knowledgebase
Live Chat
Our Live Chat service is by far the quickest way to get in touch with the Helpdesk.
To begin a chat with a member of the team, simply click on the widget which can be found in the bottom-right corner of all of our services.
Live Chat can also be accessed via the Help menu in Cloud POS and Cloud MT.
Citrus-Lime Support Portal
You can login to our self-service Support Portal and raise your own case with the Helpdesk.
- Reviewed within 24 hours of receipt
- Email notifications
- Keep track of your cases
- Access to historic cases
If you would like to be setup as a user, just mention it next time you are chatting with a member of the team.
Use the Support Portal