Citrus-Lime Ltd
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Cycle Outdoor & Adventure Equestrian Country Living & Fieldsports
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Give the Success Team a call on 01229 588 628, option 4, or send them an email at [email protected].

Lines open Mon - Fri; 08.30 to 17.30

Careers at Citrus-Lime

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...or send your CV to [email protected]

Why work for Citrus-Lime?

Being interested in the same things as our customers is key to the work ethic of Citrus-Lime, it gives us that added incentive and knowledge of the industries we work in.

Having the industry specialism and knowledge makes our offering the best in these areas. Having an interest in the outdoors makes it easy to be passionate about our day job!

We value your contribution more highly than your longevity

We have a strong track record of quickly recognising and developing talented, committed and hard-working team members to both improve their skills and, in turn, their salary position.

We value talent above qualifications

We are the ideal company to work with if you are looking to demonstrate your abilities but may lack some of the qualifications that many companies require. Your talent and passion for what you do - wanting to learn more and become the best in your field - is more important than a piece of paper with a qualification on, in our eyes.

We provide Learning Support with your experienced colleagues

Ongoing help and support from your peers and senior staff leads to continuous learning for everyone. We all improve when we share knowledge.

We offer job security

21 years on and still going from strength to strength. Citrus-Lime is founded on the idea that a consistent team of engaged people leads to growth and success. Our customers are reassured that they can talk to the same people time and time again. It's a win-win situation for everyone when we commit to each other.

A fantastic working environment

We are based in Ulverston - in the historic landmark - the Lantern House and in Manchester, near the Manchester Central on Oxford Road.

Providing a friendly and supportive environment is incredibly important to us. It's hard work here but good times are found daily.

Now Hiring

Marketing & Communications Coordinator

Find out more

Jenna Lees

Support Team Leader

Time at Citrus-Lime: years

  • What does your job involve?

    I ensure that the Citrus-Lime Support Team runs smoothly. I deal with any escalations and drive the team in providing excellent customer service.

    We enjoy building relationships with our customers and get our kicks watching them grab hold of our product, run with it and succeed. This is especially rewarding when we receive feedback from our customers validating our hard work...

    "We looked... there isn't another retail system out there that cost-effectively delivers the End-to-End solution like that of Citrus-Lime Cloud POS. It doesn't seem to exist"

    I couldn't ask for more!

  • What is the hardest part of your job?

    Staying up to date with our products! We have one of the largest EPOS Development teams in the UK and they are constantly working hard to evolve & perfect our products. Every month brings new or improved functionality, apps, services and new integrations.

    It is exciting watching the products grow, but it can be a challenge to keep up.

  • What three things help you do your job better?

    Previously, I worked for a global corporation. There is a stark contrast between that and a small company, which I believe has many benefits. I can work closely with all of my colleagues and see the successes of every team. Every one of us is passionate about driving the company forward.

    I have a team that I trust to do a good job and I have managers that encourage me both professionally and on a personal level. They assist and advise me on my professional growth and progression, yet are also supportive of my situation as a single parent in full-time work.

    Last but not least, coffee... nothing like a good cup of coffee in the morning!

  • One thing would we never guess about you?

    My age.

  • Three things about me that are not related to work...

    I am addicted to Costa Coffee, I bake the best cakes and spend all of my spare time driving my daughter to dance lessons, dance competitions, dance exams, dance shows... you catch my drift!

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Supplier Integration Data Administrator

The Supplier Integration Data Administrator will be responsible for the optimisation of supplier item data in the Auto Activation database.

Auto Activation is a platform available to clients running one of our fully integrated eCommerce websites and signed up to specific suppliers in our Supplier Integration Module, whereby items present in their database will automatically activate using the data we continuously work on. With an ever-growing brand relationship portfolio, we are looking to expand this team to offer an even better solution to our clients.

Key responsibilities:

  • Optimization of product data using industry-leading web app tools
  • Working as part of the Auto Activation Data team

Essential skills and qualities:

  • Ability to work independently and as part of a team
  • Working knowledge of current ICT and MS Office programs (Word, Excel, etc)
  • Exceptional attention to detail
  • Strong verbal and written communication skills
  • Ability to work to deadlines

Competetive Salary.
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.

Apply Now

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Customer Service Team Member

Do you enjoy helping people, solving problems and working with a team? We're looking for a conscientious, level-headed and friendly person to join our brilliant Support Team.

The Support Team provide first-line support to our customers. This is a mix of providing guidance if they're not sure how to do something, trouble-shooting and more in-depth problem-solving. You'll work closely with various teams in the company, from Design to Development, finding solutions and ensuring a high-level of customer service throughout.

Customers get in touch on the phone and over live chat, so excellent communication skills are essential. Logical thinking, excellent organisation and a positive, determined attitude will serve you well in this role.

Key responsibilities:

  • Provide first class service to existing retail customers.
  • Analyse problems and issues, seeking resolution and keeping customer informed throughout.
  • Effectively escalate support cases to the internal development team when required.

Essential skills and qualities:

  • 1-2 years of customer service experience, ideally in a technical support role.
  • A sound grasp of ICT skills such as using MS Office.
  • Strong verbal and written communication skills.
  • Excellent organisation and time-management.
  • Upbeat and friendly attitude.
  • Able to be able pick up new systems with ease.

Competetive Salary.
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.

Apply Now
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Software Developer

Citrus-Lime is an exciting high growth tech business providing a Cloud-based POS system to small and mid-sized retailers. We compete and win against large US-based tech giants. We are profitable and growing fast.

Our customers are retailers in the outdoor sector, from Cycle through to Equestrian. We've revolutionised the way the UK cycle retail works, and helped small companies compete and beat larger businesses. Now at the early stages of internationalisation, and having secured a solid customer base in Ireland, we are poised to push out into mainland Europe and beyond.

Citrus-Lime is looking to expand our Software Development team. We're looking for a person with high attention to detail to help us produce industry-leading solutions through the updates and release cycles of Citrus-Lime products and software. The role will involve working on improving the existing architecture and working on new products and features.

What's in it for you?

  • Position based in the Lake District
  • Competitive salary
  • Contracted 40 hours per week
  • 20 days holiday plus bank holidays &Christmas break
  • Private company healthcare
  • Work alongside passionate and experienced people
  • Close engagement and support with management
  • A meritocratic environment that demonstrably rewards results

We are working to develop and extend our exciting Cloud-based software platform using the latest technology (Vue.js 3 and .Net Core).

Our next big projects are to fully internationalise our products and create a new user interface for our Cloud POS platform.

Key Responsibilities

  • Developing industry-leading solutions together with your team.
  • Write software that is thoroughly tested and adheres to our code review standards.
  • Ensure all work follows company standards and is properly managed through our Jira issue management platform.
  • Work closely with your team and other development teams as well as QA engineers, product, and project managers.
  • Participating in daily stand-up meetings &Sprint meetings.
  • Attention to best practices, quality and detail, and a personal drive to deliver great results.

Essential Skills/Qualifications

  • Microsoft .Net.
  • C# experience.
  • General understanding of HTML, CSS, jQuery, and AJAX.
  • A strong curiosity with a problem-solving attitude.
  • A sound grasp of ICT, such as using MS Office.
  • Excellent verbal and written communication skills.
  • Strong numeracy skills.
  • Ability to work to deadlines under pressure.
  • Upbeat and friendly attitude.
  • The ability to work well in a team as well as independently on individual projects and challenges.
  • Ability to be able to pick up new systems with ease.

Desirable Skills/Qualifications

  • Azure DevOps and Git
  • Azure
  • Entity framework
  • Vue.Js
  • Microsoft SQL Server
  • C# Web API
  • .Net Core
  • Experience using Jira
  • Legacy knowledge of Vb.Net and ASP Web Forms

Here's what one of a Software Developers have to say:

"Coming from desktop software development background, moving to Web and Cloud-based software company was a daunting thought. However, Citrus-Lime has encouraged me from the get-go to develop my skillset on the job and I have learned so much since I joined. Knowing that there is a strong team alongside me for the journey as the software continues to grow and change to keep up with an ever-evolving industry has helped the confidence in my work grow. I am looking forward to seeing what the company does next!"


Apply Now
Why work with Citrus-Lime?

Put simply, we are a Cloud-based Software/Tech company operating within the Outdoor and Lifestyle sector. We are changing the markets we serve because we are ambitious and determined to achieve our objectives. This, in turn, has lead us to be a profitable and commercially well-run business.

We are a small, high-growth business where necessity has us move quick, make smart choices and carve a clear niche into which our forward-thinking, commercially relevant products and services are welcomed. The pace at which we progress, we believe, makes us an exciting and engaging business to work for.

Having developed long-standing and meaningful partnerships with all areas of the retail sector, we have become a key contributor to the modernisation and growth within the specialist industries we serve. We have expanded to a team of more than 50 diverse colleagues and contributors, but growth became rapid in late 2016 when we committed to writing all of our software in-house, resulting in our fully-integrated, End-to-End Cloud retail solution.

Looking into the future, having started to recreate our Cycle market successes within new verticals (particularly the Outdoor sector) and beginning to show clear signs of progress outside the UK, our ambitions and expectations have evolved and we are set to grow again.

There is still work to be done within the Cycle industry, but the opportunities are clear within similar verticals (particularly Outdoor) where the challenge for business owners to adapt to the needs of the modern consumer are apparent and can be met confidently by our solutions.

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Let's talk!

UK: +44 1229 588 628

USA: +1 617 927 9550

IRE: +353 1 691 7685

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Call any time Mon - Fri, 8.30am - 5.30pm (GMT)

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UK: 01229 588 628 USA: +1 617 927 9550 IRE: +353 1 691 7685
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Citrus-Lime Ulverston

Lantern House,
The Ellers,
Ulverston,
Cumbria
LA12 0AA

Citrus-Lime Manchester

61 Oxford Street,
Manchester
M1 6EQ
Citrus-Lime Ltd
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