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Citrus-Lime is a dynamic and ambitious company, career and salary progression is rapid for those who are talented, hardworking and committed to our project.
The Supplier Integration Data Administrator will be responsible for the optimisation of supplier item data in the Auto Activation database.
Auto Activation is a platform available to clients running one of our fully integrated eCommerce websites and signed up to specific suppliers in our Supplier Integration Module, whereby items present in their database will automatically activate using the data we continuously work on. With an ever-growing brand relationship portfolio, we are looking to expand this team to offer an even better solution to our clients.
Key responsibilities:
Essential skills and qualities:
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
Apply NowSalary is competitive and based upon experience
The 2nd Line Technical Team Member will be responsible for completing investigations into more complex support queries. Liaising with the 3rd line technical team to escalate customer issues, logical thinking to provide work around solutions for our customer base are a must. You will need to be able to communicate well in both written and verbal form, good organisational skills are essential. Problem solving and logical thinking along with Microsoft skills are essential.
Key responsibilities:
Essential skills and qualities:
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
Apply NowSalary is competitive and based upon experience
The Customer Support Team Member will be responsible for providing support to our client base via phone and Live Chat. You will need to be able to communicate well in both written and verbal form, good organisational skills are a must. Problem solving and logical thinking along with Microsoft skills are essential.
Key responsibilities:
Essential skills and qualities:
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
Apply NowSalary is competitive and based upon experience
You will be joining a team responsible for the support, maintenance, security and monitoring of the Infrastructure within our data centres and in the cloud, where you will assist with support, deployment and management of the companies technical infrastructure including servers, storage and core infrastructure applications and services.
Key responsibilities:
Essential skills and qualities:
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
Apply NowWork will be primarily be focused on our Cloud POS EPOS product and our eCommerce solution.
We are working to re-architect the ecommerce software, and improve the architecture, scalability and reliability of the Cloud POS platform.
Key responsibilities:
Essential skills
Beneficial Skills
Send us your CV today
Why wait until a position opens up? We are always interested in talking to good people so send your CV to Citrus-Lime for consideration today.
Send your CV to samantha@citruslime.comBeing interested in the same things as our customers is key to the work ethic of Citrus-Lime, it gives us that added incentive and knowledge of the industries we work in. Having the industry specialism and knowledge makes our offering the best in these areas. Having an interest in the outdoors makes it easy to be passionate about our day job!
We have a strong track record of quickly recognising and developing talented, committed and hard-working team members to both improve their skills and, in turn, their salary position.
We are the ideal company to work with if you are looking to demonstrate your abilities but may lack some of the qualifications that many companies require. Your talent and passion for what you do — wanting to learn more and become the best in your field — is more important than a piece of paper with a qualification on, in our eyes.
Ongoing help and support from your peers and senior staff leads to continuous learning for everyone. We all improve when we share knowledge.
We are based in Ulverston — in the historic landmark — the Lantern House and in Manchester, near the Manchester Central on Oxford Road.
Providing a friendly and supportive environment is incredibly important to us. It's hard work here but good times are found daily.
Deliver exceptional Customer Service every day; the kind that generates word of mouth amongst our customers and leads new business to our door.
Create and provide market leading systems, software and services that have a meaningful contribution to make to the success of our customers and help them to grow.
Understand the motivations of your customers — what it is that they do, how they do it and (perhaps most importantly) why. Be open and honest with them.
Pursuing growth through having a strategy and sticking to it. We need to drive commercial value for our customers through pursuit of the common strategy.
Know the products, ensure you understand what is on offer and share knowledge whenever possible. Be enthusiastic to learn. You're pushing on an open door if you want more responsibility and more opportunities to progress.
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