Being interested in the same things as our customers is key to the work ethic of Citrus-Lime, it gives us that added incentive and knowledge of the industries we work in.
Having the industry specialism and knowledge makes our offering the best in these areas. Having an interest in the outdoors makes it easy to be passionate about our day job!
We have a strong track record of quickly recognising and developing talented, committed and hard-working team members to both improve their skills and, in turn, their salary position.
We are the ideal company to work with if you are looking to demonstrate your abilities but may lack some of the qualifications that many companies require. Your talent and passion for what you do - wanting to learn more and become the best in your field - is more important than a piece of paper with a qualification on, in our eyes.
Ongoing help and support from your peers and senior staff leads to continuous learning for everyone. We all improve when we share knowledge.
21 years on and still going from strength to strength. Citrus-Lime is founded on the idea that a consistent team of engaged people leads to growth and success. Our customers are reassured that they can talk to the same people time and time again. It's a win-win situation for everyone when we commit to each other.
We are based in Ulverston - in the historic landmark - the Lantern House and in Manchester, near the Manchester Central on Oxford Road.
Providing a friendly and supportive environment is incredibly important to us. It's hard work here but good times are found daily.
Support Team Leader
Time at Citrus-Lime:
The Supplier Integration Data Administrator will be responsible for the optimisation of supplier item data in the Auto Activation database.
Auto Activation is a platform available to clients running one of our fully integrated eCommerce websites and signed up to specific suppliers in our Supplier Integration Module, whereby items present in their database will automatically activate using the data we continuously work on. With an ever-growing brand relationship portfolio, we are looking to expand this team to offer an even better solution to our clients.
Key responsibilities:
Essential skills and qualities:
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
£22K - £26K dependant on experience | Ulverston
Do you enjoy helping people, solving problems and working with a team? We're looking for a conscientious, level-headed and friendly person to join our brilliant Support Team.
The Support Team provide first-line support to our customers. This is a mix of providing guidance if they're not sure how to do something, trouble-shooting and more in-depth problem-solving. You'll work closely with various teams in the company, from Design to Development, finding solutions and ensuring a high-level of customer service throughout.
Customers get in touch on the phone and over live chat, so excellent communication skills are essential. Logical thinking, excellent organisation and a positive, determined attitude will serve you well in this role.
Key responsibilities:
Essential skills and qualities:
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
Apply Now£30K - £40K | Ulverston
Work will be primarily be focused on our Cloud POS EPOS product and our eCommerce solution.
We are working to re-architect the ecommerce software, and improve the architecture, scalability and reliability of the Cloud POS platform.
Key responsibilities:
Essential skills
Beneficial Skills
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
Apply NowThe Customer Onboarding Specialist will be responsible for the customer's experience when they first start working with Citrus-Lime through to the project launch, ensuring that projects run on time and delivering first class communication throughout.
Key responsibilities:
Essential skills and qualities:
Beneficial interests and experience:
Monday - Friday 8.30 to 5.30 with 1 hour for lunch. Weekend and evening support cover maybe required. 20 days holiday per annum plus bank holidays.
Apply Now£18K - £21K + Commission | Ulverston
As a member of the internal sales team you will be working with our existing customer base to ensure they are getting the best out of our available products and services and to identify potential opportunities.
Key responsibilities:
Essential skills and qualities:
Beneficial experience:
This role is primarily office based, but on occasion travel between our offices, to clients and trade events will be required. Monday - Friday 8.30 to 5.30 with 1 hour for lunch.
Apply NowThe Hardware Configuration Administrator will be responsible for providing support to our onboarding team ensuring that customer's new hardware is built, and the relevant software is installed promptly.
Key responsibilities:
Essential skills and qualities:
25 hours per week - Monday to Friday.
Apply NowThe Junior QA Analyst will provide an excellent level of Quality Assurance through the updates and releases of Citrus-Lime products and software. The role will involve testing new products and features before they are deployed and working to improve the architecture, scalability and reliability of all Citrus-Lime products.
Key responsibilities:
Essential skills and qualities:
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This is an office based role at our Head Office in Cumbria.40 hours per week - Monday to Friday.
Apply NowAs part of our sterling sales team, you will focus on building rapport with prospects, presenting our solutions and winning deals. You'll work closely with the marketing department, taking leads through to closure and achieving agreed targets. This exciting position offers a fantastic opportunity to help take the business to the next level.
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Essential interests and experience:
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Are you ready to help take the company to the next level? £40k plus OTE of £8k+
Apply NowAs a member of the digital marketing team you will be working with our existing customer base and to build on our existing marketing campaigns, bringing experience and knowledge to the team to build on our previous success.
Key responsibilities:
Essential interests and experience:
Beneficial interests and experience:
This role is primarily office based, but on occasion travel between our offices, to clients and trade events will be required.
Apply NowDo you have a creative mind, an eye for the finer detail and enjoy working with a team? We're looking for a conscientious, level-headed and friendly person to join our brilliant Design Team.
Our design team need a talented and ambitious person to help Citrus-Lime grow. Here's a breakdown of the key responsibilities:
Key responsibilities:
Essential interests and experience:
Beneficial interests and experience:
We are looking to expand our team to include a talented Marketing professional - one that is knowledgeable, skilled and demonstrably effective at B2B communications.
Working closely with the Business Development Director, Marketing Manager and our in-house Creative Team, you would be required to take ownership of your role and make a meaningful position contribution to the development and execution of a well-funded campaign. You would be expected to successfully promote our cloud-based products and services to a carefully considered set of targeted retail verticals. We want to increase the pace of our expansion into new, international territories and you be instrumental in designing strategies for achieving this.
Essential Experience, Skills and Traits:
Your Indicators of Success
To grow at the rate we intend, Citrus-Lime needs to attract at minimum volume new opportunities every month. This is the critical KPI against which success will be measured.
The opportunities must be found within our target verticals (particularly the Outdoor market) and demonstrate a clear need for our solutions.
We would want to see a steady growth in the number of opportunities coming from the Republic of Ireland and beyond. Development and execution of a clearly defined and continuous campaign in this territory would be necessary.
Apply Now£18K - £20K | Ulverston
As a Digital Marketing Executive, your main focus will be to improve the Search Engine Optimisation for our customers.
Typically, more than 95% of an Ecommerce site will be comprised of Product Listing Pages and Product Detail Pages. Focussing primarily on these pages, you will be increasing the contextual relevance pages to search engines, making it easier for Search Engines to connect products with targeted buyers, driving greater levels of Organic traffic.
Working alongside our PPC team targeting a select group of retailers, you will identify products and brands of significance, based on current retail strategies, stock holding and current sales performance. You will use this to target SEO efforts to specific areas of their e-commerce platform helping improve organic results and decrease PPC spend.
Key tasks:
£22K - £25K pro-rata | Ulverston
We are looking to expand our Accounts & Administration team to include a Accounts and Credit Control Administrator - one that is knowledgeable, skilled and demonstrably effective at B2B communications.
We are looking for somebody with previous credit control and finance experience who is looking to develop their career within a dynamic, fun organisation.
25 hours per week working Monday to Friday.
Role and Responsibilities:
Key tasks:
£35K - £40K dependant on experience | Ulverston
We are looking to expand our team to include a talented Customer Onboarding Team leader - one that is knowledgeable, skilled and effective at B2B communications.
Role and Responsibilities:
Essential:
Put simply, we are a Cloud-based Software/Tech company operating within the Outdoor and Lifestyle sector. We are changing the markets we serve because we are ambitious and determined to achieve our objectives. This, in turn, has lead us to be a highly profitable and commercially well-run business.
We are a small, high-growth business where necessity has us move quick, make smart choices and carve a clear niche into which our forward-thinking, commercially relevant products and services are welcomed. The pace at which we progress, we believe, makes us an exciting and engaging business to work for.
Having developed long-standing and meaningful partnerships with all areas of the retail, we have become a key contributor to the modernisation and growth within the specialist industries we serve. We have expanded to a team of more than 40 diverse colleagues and contributors, but growth became rapid in late 2016 when we committed to writing all of our software in-house, resulting in our fully-integrated, End-to-End Cloud retail solution.
Looking into the future, having started to recreate our Cycle market successes within new verticals (particularly the Outdoor sector) and beginning to show clear signs of progress outside the UK, our ambitions and expectations have evolved and we are set to grow again.
There is still work to be done within the Cycle industry, but the opportunities are clear within similar verticals (particularly Outdoor) where the challenge for business owners to adapt to the needs of the modern consumer are apparent and can be met confidently by our solutions.
Call us today and speak to one of our friendly retail experts.
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