Simple tools that take the worry out of falling behind
As a busy independent retailer, you’ll understand how competitive retail has become. Ecommerce giants have disrupted the market and technology is changing the way people shop.
That’s why it’s important to have all elements of your EPOS system working together flawlessly. You need to be aware of stock levels and availability at all times. Otherwise, it’s difficult to manage and you risk tying yourself in knots and leaving customers disappointed with your service.
Stay in control
Cloud POS helps you stay in control of your inventory, ensuring it corresponds across your website and shop floor. As the basis of our End-to-End Solution, it’s affordable, joined up software designed to help you run your business in a smarter way. Through Cloud POS, you can add other Citrus-Lime tools to help you achieve your ambitions.
The Reports in Cloud POS help you understand where your business is up to. You can analyse stock by season and department to identify your best and worst sellers, getting a better insight in to sustaining margins.
Helping customers buy from you 24/7
Shopping starts online now, so a website is a must if you’re going to stay competitive, generate more sales and deliver a great customer experience. Our Ecommerce integrates with Cloud POS, so when you sell a product online it instantly commits the stock so it can’t be over sold. This is particularly useful if you’re a multi-site business.
When it comes to websites, time is often the biggest issue retailers face. Updating and managing the information on your ecommerce site is time consuming and hard work. AutoSIM takes all the effort out of listing individual product details. It works by automatically updating your product pages as soon as you book your stock in. With it, your site contains fully optimised item data, without any legwork on your part.
Adding Click & Collect is a valuable tool for generating more online sales. But it’s not just online where you can improve revenue, Click & Collect boosts footfall in your store too. Once there, customers have a tendency to make additional impulse purchases.
Getting those who’ve shopped with you before to return can be cost effective. Repeat custom means you lower your cost of acquisition and you’ve an opportunity to develop a relationship. Relationships build trust and trust builds loyalty.
Customer Rewards is a loyalty scheme that can be added to Cloud POS. It encourages shoppers to come back in return for discounts on future purchases. It also enables you engage customers through monthly statement emails.
Keep moving forward
The integrated nature of our End-to-End Retail Solution means it works together as one interconnected platform. It’s centrally supported, so there’s one point of contact, rather than dealing with different service providers. It’s also continually updated so you always have the latest version without having to pay for it. In essence, with the End-to-End Retail Solution you can:
- Keep you up-to-date with supplier stock levels
- Have an ecommerce site to sell your products 24/7
- Offer customers a Click & Collect service
- Provide integrated courier options
- Give customers a variety of payment solutions
- Engage customers through a built-in loyalty scheme
Get in touch to find out how our End-to-End Retail Solution can help you stay ahead.
The choice to purchase Citrus Lime’s Epos system was deeply thought through… it was clear that this incredibly in-depth system, with extensive deliverables, is going to take our business to the next level.Toby Davies – Partner, Pankhurst Cycles